Run fulfillment cycles, create releases, and manage shipments from start to finish
How subscription clubs fulfill orders in cycles: when cycles start, what opening a cycle does, how orders are processed, and how billing, overdue and skipped periods work.
Choose whether a new member pays when they sign up or when their first cycle bills, what each option means for the member and your cash flow, and how it works with signup cutoffs, deferring and comped first charges.
Every order status on the Orders page, what each means, how orders move between them, and how changes, cancellations, refunds and waived adjustments work.
When an order holds inventory and when it lets go, what happens to stock when a payment fails, and the issues that stop an order from moving forward.
How releases work for release clubs: creating and opening a release, member selections and deadlines, the charge run, skips, fulfillment, and what each release status means.
Switch release pickup orders nobody collected to shipping in one run: find them, review addresses and shipping charges, switch, then create and print their labels.
How shipping works in WineView: where you can ship, which provider buys labels and runs compliance and tax for each state, how shipping costs are charged, tax on shipping, carriers, and labels.
How non-club orders work in WineView: store purchases, staff-placed sales, enrollment orders and imported orders, how they're paid, and how you fulfill, cancel and refund them.
Two ways to make online store shipping free: a Free shipping reward for club members, and store-wide free shipping promotions on the Shipping page. Who qualifies, minimums, dates, which speeds, and what customers and staff see.
