Payments & Payouts
Billing, Stripe integration, payout schedules, and managing failed payments
Charging the Card on File
WineView’s Card on File feature lets your team charge the card connected to a member’s membership right from Toast! No physical card needed
Payments Overview
How money moves through WineView — Stripe, the kinds of charges, fees, taxes, refunds, failed charges and payouts — and who on your team can see and do what.
Taxes & Fees
How WineView works out sales tax and fees on each charge — who calculates tax in each state, fees on every order, each state's own taxes and fees, shipping tax, and how VinoShipper and ShipCompliant change the picture.
Failed Payments and Retries
What happens when a member's card fails — the outstanding balance, the automatic pause, automatic retries for subscriptions, member emails — and how you or the member can resolve it.
Issuing Refunds
Where you can refund a member, the difference between refunding an amount and refunding specific bottles, what happens to inventory, shipping and fees, and what can't be refunded.
Payouts
How Stripe pays your balance into your bank, what the balance and payout figures mean, payout statuses, and how to see what's in each deposit.