Members & CRM
Manage members, track contacts, and use CRM tools to grow your club
Members Overview
Central hub for managing all wine club memberships, with links to detailed guides on filtering, editing, bulk actions, statuses, and notes.
Find and Filter Members
Search, filter, and navigate the members table to find specific memberships quickly.
Edit a Member
Open the member sidebar to view details, change tiers, switch clubs, pause, resume, cancel, and manage individual member settings.
Bulk Member Actions
Bulk-activate staged members from the CRM and export member data.
Member Statuses
What each membership status means, how members transition between them, and what happens during staged activation.
Customer Notes
Add, edit, and manage notes and flags on member profiles for your team and POS terminal.
CRM Overview
A unified view of everyone connected to your business — prospects, staged members, customers, and active members.
Bulk Import Members
Use the import wizard to upload a spreadsheet of contacts, map columns, review data, and import in bulk.
Prospect Pipeline
Track and manage prospects through your pipeline — from first contact to club membership.