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Onboarding, registration, and the key concepts you need to run your wine club
Every page in your dashboard, explained button by button
Create and manage your wine club listings, tiers, pricing, and member benefits
Track wine inventory, build shipment templates, and manage product allocations
Run fulfillment cycles, create releases, and manage shipments from start to finish
Manage members, track contacts, and use CRM tools to grow your club
Set up loyalty programs, reward tiers, and member perks to boost retention
Billing, Stripe integration, payout schedules, and managing failed payments
Connect WineView with your POS, website, and other tools
Configure your account, invite team members, and manage permissions
Detailed walkthroughs for common tasks like creating listings and running fulfillment
How to pause, resume, cancel, restart, change tier, switch clubs, skip releases, fix failed payments and add authorized contacts from your membership page — and what each change does.
Pricing & FAQsHow wine club billing works: what you pay and when, fees, overages, taxes, managing your card, failed payments, and what pausing or cancelling does to your bill.
Orders & DeliveryHow to pick your wines for subscription orders and release club drops, what happens at the deadline, when you're charged, and how to fix a failed payment.
IntegrationsConnect a Toast restaurant to a WineView location so staff can look up members at the register, apply member rewards, ring up club pickups and charge a member's saved card, and so Toast sales earn points.
Orders & DeliveryHow to shop a winery's online store, what appears on My Orders, and how to view, print, convert or cancel an order.