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Onboarding, registration, and the key concepts you need to run your wine club
Create and manage your wine club listings, tiers, pricing, and member benefits
Track wine inventory, build shipment templates, and manage product allocations
Run fulfillment cycles, create releases, and manage shipments from start to finish
Manage members, track contacts, and use CRM tools to grow your club
Set up loyalty programs, reward tiers, and member perks to boost retention
Billing, Stripe integration, payout schedules, and managing failed payments
Connect WineView with your POS, website, and other tools
Configure your account, invite team members, and manage permissions
Detailed walkthroughs for common tasks like creating listings and running fulfillment
Everything about wine club billing including pricing, fees, overages, taxes, and payment management.
Managing Your MembershipEverything you can do from your Membership Detail page including pausing, resuming, cancelling, changing tiers, switching clubs, managing addresses, and retrying failed payments.
Orders & DeliveryHow to make wine selections for Customer Choice subscription clubs and Release Club drops, including one-click sign-in links and payment retry flows.
Orders & DeliveryHow wine club orders get to you via shipping or local pickup, and how to manage your delivery preferences.
Rewards & BenefitsHow the points-based loyalty program works for tasting-room and online customers — earning points, viewing your balance, redeeming rewards, and saving a card for fast checkout.
